In this blog post, we’re going to explore the top 10 best chatbot apps for 2023. With the help of these amazing tools, you can transform your Shopify store and take it to the next level. We’ll take a look at the features, pricing, and integrations of each app, as well as how to choose the right chatbot for your business. Let’s get started!
Table of Contents
What are the Benefits of Using a Chatbot?
Chatbots have become a powerful tool for businesses, as they enable customers to interact with a company in a more natural way. Shopify chatbots are no exception. They offer a range of benefits, including:
- Increased Customer Engagement: Chatbots are a great way to engage customers and build relationships. They can provide customers with personalized service, helping to build loyalty and trust.
- Improved Customer Support: Chatbots can provide customers with quick and easy access to customer support. This can help reduce customer service costs and improve customer satisfaction.
- Automation of Tasks: Chatbots can automate tasks such as answering FAQs, collecting data, and providing customers with product recommendations. This can help reduce manual labor and free up time for your team.
- Increased Sales: Chatbots can help increase sales by providing customers with personalized product recommendations and upsells. They can also help customers purchase products quicker and easier.
What is the Best Chatbot for 2023?
The best chatbots for 2023 is hard to say definitively, as there are many different factors to consider when choosing a chatbot. However, there are some great chatbot apps available for Shopify stores, and in this blog post, we’ll look at the top 10 of these. We’ll explore each of these apps in detail and provide a ranking of them, so you can easily find the best chatbot for your business.
Overview of the Top 10 Best Chatbots for 2023 [Ranking]
Here is our ranking of the top 10 chatbot apps for 2023:
- BotStar
- Chatfuel
- Drift
- ManyChat
- MobileMonkey
- Octane AI
- Outgrow
- ADA
- Survey Sparrow
- Wati
Each of these apps has its own unique features and pricing plans, so let’s take a look at them in detail.
10 Best Chatbot Apps – Detailed Reviews
BotStar is a powerful and easy-to-use Shopify chatbot that can help you automate tasks, engage customers, and increase sales. It has a simple drag-and-drop interface, so you can easily create and customize your chatbot. It also has powerful analytics and reporting tools, so you can track your chatbot’s performance.
BotStar has a free trial to start and then $19 for a standard package.
Chatfuel is a popular Shopify chatbot that can help you automate tasks and engage customers. It has an intuitive drag-and-drop interface, so you can easily create your chatbot. It also integrates with Facebook Messenger, so customers can easily interact with your chatbot.
Chatfuel has a free trial to start and then $15 for a standard package..
Drift is a live chat platform that helps generate and filter potential leads, as well as arrange appointments. However, Drift is more on the expensive side of chatbots
Nevertheless, Drift still does a great job of providing features. For instance, it has a great facility for customers and visitors to book appointments directly with your personnel without involving other scheduling tools like Calendly. Plus, it contains a high-functioning lead qualification bot that works on machine learning principles, which can in a sense replace your SDRs. The issue, however, is that both of the above-mentioned features come with a prohibitive cost.
For a standard package you will be paying 40$ and premium of $1500.
ManyChat has become one of the fan favorites when it comes to chat bots. Unlike the previous mentioned chat bots Manychat is built for sales and marketing. Their core values are to Increase product sales, customer engagement, generate qualified leads, and deliver instant support through personalized conversations in Instagram Direct Messages and Facebook Messenger.
ManyChat has a free trial to start and then $10 for a standard package.
If you are already hot on Instagram and cannot keep up with all the work that comes with it then InstaChamp is defiantly worth looking at. They will help you increase your followers, engagement and sales on Instagram and Facebook by direct messaging your customers for you.
MobileMonkey has a free trial to start and then $50 for a standard package.
Octane AI is growing and growing fast. There platform is more than just a chatbot and they offer a variety of different services from creating quizzes to get information on products to advanced targeting methods as well as take care of your customers queries. Octane has a smooth Shopify integration and is recommended for anyone who is using Shopify.
Octane has a free trial to start and then $50 for a standard package.
This programming for constructing bots is optimal for B2C enterprises that provide service to their clients, deliver notifications, and communicate via WhatsApp. This WhatsApp chatbot creator has many chatbot layouts to select from. You can also fabricate a bot from the beginning, yet that is not feasible using the free trial. You can personalize the text for your chatbot, however the hues and style will remain the same.
Wati has a free trial to start and then $40 for a standard package.
Outgrow is a fantastic device for marketing purposes if someone wants to inquire their audience and become familiar with them. But, if your intention is to acquire a customer service chatbot, then this might not be the most suitable choice for you. This is one of many chatbot creators that offer a fantastic introductory experience. First, you get two straightforward queries, followed by a video for each phase of constructing your chatbot.
Outgrow has a free trial to start and then $14 for a standard package.
Ada is an AI-powered virtual assistant that helps to generate a tailored and automated experience for customers. It has a user-friendly chatbot generator, and it guarantees a high-quality user experience. For those who want their AI-driven chatbot to carry out more advanced tasks, the Ada team can provide assistance. The “Questions” tab contains real-world examples and demonstrates how the bot responds to queries it has yet to be prepared for.
This AI-based program has been created to provide customer service studies in a chat-like setting, which should boost the rate of completion. It has a conversational user interface and allows for the collection of customer feedback from different static or dynamic conversations. SurveySparrow gives analytics and reports that you can use to gain a thorough understanding of your customers and their feelings.
How to Choose the Right Shopify Chatbot for Your Business
When choosing a chatbot for your business, there are several factors to consider. These include features, pricing, integrations, support, and customer reviews. Let’s take a look at each of these in more detail.
Chatbot Features to Look For
The features you should look for in a chatbot depend on your business needs. Some features to consider include AI-driven engines, drag-and-drop interfaces, analytics and reporting tools, and integrations with other apps. It’s also important to make sure the chatbot is easy to use and customize.
Chatbot Pricing and Plans
The pricing and plans of chatbots vary, so it’s important to compare them to find the best value. Most chatbots offer a free plan, so you can get started without any upfront cost. Paid plans usually start at around $10/month, but some can be more expensive.
Chatbot Integrations
Integrations are another important factor to consider when choosing a chatbot. It’s important to make sure the chatbot can integrate with other apps, such as Facebook Messenger, so customers can easily interact with it. It’s also important to make sure the chatbot can integrate with your existing tools.
Chatbot Support
It’s also important to consider the support offered by a chatbot. Most chatbots offer a help center and FAQs, so you can find answers to your questions quickly and easily. It’s also important to make sure the chatbot has customer service channels, so you can get help if you need it.
Conclusion
In this blog post, we’ve taken a look at the top 10 best chatbot apps for 2023. We explored the features, pricing, and integrations of these apps, as well as how to choose the right Shopify chatbot for your business. We hope this blog post has given you the information you need to make an informed decision. Good luck!
